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November 6, 2020
Question

RH2020 Force sync issue using translation project

  • November 6, 2020
  • 2 replies
  • 213 views

Hi,
 
Looks like something not working as described on help for the "Force Sync" function.
 
I have 2 translation projects, then i select one file i have modified and i validate using "Force Sync".
Then nothing appening on destination file content, i just see the date change but nothing on content.

 

And some files stay as "Not translated" even after using the "Force Sync".

 
Anyone having the same issue on this ?
 
Thanks

    This topic has been closed for replies.

    2 replies

    Vivek Kumar
    Adobe Employee
    Adobe Employee
    December 11, 2020

    Hi justem88826319,

    This has been enhanced in update 3 of 2020. Now in Force Sync you are presented with two options, whether to copy and update the timestamp or just update the timestamp. Do try out and let us know if you still face any issue.

    Thanks,

    Vivek

    Peter Grainge
    Community Expert
    Community Expert
    November 6, 2020

    I don't think there are too many users of this new feature. You might want to try Support if no one answers.

     

    See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

     

     

     

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