Rh2020 - Frameless output performance is slow

Question

I am noticing past few weeks the frameless output generated with rh 2020 update 6 is kind of slow when loading and navigating through, in general. The page load takes time for some reason. It was faster earlier. we don't have any heavy images that take a while to load. It works slow even on a local machine output before moving it to the help server.

Anyone noticing this? Any idea how to resolve this issues?

Jeff_Coatsworth · Answer

Someone else the other day was commenting on slow search times with that build of RH2020 - maybe they're related. I'd give the RH folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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