RH2020: Generating Output Hangs RoboHelp

Changed three topics. Still generating just fine.

Hi Jeff. Fair point, although it's never been a problem before...

Is that "C:\1 RoboHelp\" path with the space in there a good idea? I'd avoid spaces just to be safe...

Well, shoot. No, nothing has changed locally. My project is in C:\1 RoboHelp\InformaCast Fusion_rh2019. My outputs are in C:\1 RoboHelp. My output paths are in C:\1 RoboHelp\OutputPaths. This was all the same in RH 2019 and I'd assume would work fine in RH 2020. As far as I know, there's no different anti-virus things installed although I can ask. 

As for something else to try, would you make changes in several different files (it doesn't matter what), save, and try generating again?

I generated the preset you suggested and it worked fine. I then tried half the others with the same result. Finally I went back to the first one and still no trouble.

It looks to be a local issue and I'm not sure what to suggest. Try generating to a different folder and one not in your user profile. C:\OutputName.

Beyond that has anything changed locally? Different anti-virus? Have you spoken to your IT people to see if they have done anything? Your project is on a local drive? 

If it continues I think you may need to try Support. Sorry but I just cannot replicate the problem.

I'll keep the project for a little while in case you want me to try anything specific.

I didn't keep your project so please send again. You know how. 

I removed the condition expression from an existing preset, as you requested, saved it and generated, and it now freezes while on "Indexing references." 

Try the existing one first.

Peter, do you want me to create a new preset without a conditional expression and generate or do you want me to remove a conditional expression from an existing preset and generate? 

Bearing in mind another problem you had, try generating without a condition expression applied. I realise that will not be a solution but it might help in tracking down the problem.