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Christine Krueger
Christine Krueger
Known Participant
November 2, 2021
Answered

RH2020 Linked document not updating

  • November 2, 2021
  • 5 replies
  • 217 views

We are new to using RH2020. I have successfully published a Word document that is linked from a SharePoint source library. I recently updated the source file, I synced it to our cloud storage. I synced within RH (green arrow next to it now), but the content did not update. Can't find anything on the boards or in the user guide. Any clues as to what I did wrong?  

    This topic has been closed for replies.
    Correct answer Amebr

    If the link in the toc is broken, you'll need to update the toc as well, otherwise that toc entry will give an error.

    5 replies

    A
    Community Expert
    AmebrCommunity ExpertCorrect answer
    Community Expert
    November 2, 2021

    If the link in the toc is broken, you'll need to update the toc as well, otherwise that toc entry will give an error.

      Christine Krueger
      Christine KruegerAuthor
      Known Participant
      November 2, 2021

      Jeff, thank you.  I was able to see through the Contents pane that my document does include the new additions. Now to see if I can republish successfully!  🙂 

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      November 2, 2021

      Wouldn't the updated topics be accessed through the "contents" area instead of the TOC?

      Christine Krueger
      Christine KruegerAuthor
      Known Participant
      November 2, 2021

      Peter, thank you for your response. I did that, but now it shows a red "x" by the section that was updated, and I can't open it to ensure that my changes are present. I tried syncing again, closing and then opening RH, but it would seem there is still a step that I'm missing. Screenshot attached.  

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      November 2, 2021

      Syncing just updates the Word document in RoboHelp. You also need to right click and select Create/Update Topics.

      ________________________________________________________
      See www.grainge.org for free Authoring and RoboHelp Information

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