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K
Karin Albrecht
Legend
October 19, 2020
Answered

RH2020 PDF output fails with special character % in header

  • October 19, 2020
  • 2 replies
  • 420 views

Hi all,

I have a problem with the PDF output. I am using RH2020.1.54. In a file, I have a header h1 saying "100% gestapelte Balken". Apparently, the %-character causes that the PDF generation fails. Everything works fine and then the process stops at "Transforming into PDF pages" and does not come to an end. The output of this same file has worked without problems in previous RH2019 versions (new UI). Also, the output to HTML5 does work without any problems.

I tried to write the % in the source code as %, but Robohelp changes this code back to % when I switch between source view and editor. 

Is this a bug? Or is it no longer possible to use such characters in headers? To make things clear, I am not using any special characters in the file name or anything like this, its only an <h1>-tag.

 

Any ideas are welcome!

Thanks, Karin

 

    This topic has been closed for replies.
    Correct answer Vivek Kumar

    Karin, this seems to be a bug. Can you please file a tracker issue? We will take it up for update 3.

    2 replies

    K
    Karin AlbrechtAuthor
    Legend
    October 26, 2020

    Thank you, Vivek and Stefan. I reported this as a bug. It can be found here: 

    https://tracker.adobe.com/#/view/RH-8304

     

    Vivek Kumar
    Adobe Employee
    Vivek KumarCorrect answer
    Adobe Employee
    October 23, 2020

    Karin, this seems to be a bug. Can you please file a tracker issue? We will take it up for update 3.

    S
    Community Manager
    Stefan GentzCommunity Manager
    Community Manager
    October 23, 2020

    Bugs and feature requests, can be filed in here: https://tracker.adobe.com/#/home

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