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Rebecca McF
Inspiring
May 12, 2021
Question

Rh2020 Search with Special Characters

  • May 12, 2021
  • 3 replies
  • 228 views

I am using Rh2020.4.173.  I have topics named using numbers and other characters such as ? or &.  

I added ? to the special characters in the Responsive HTML5 output but the search still does not return my topic called What is xxxxxx?

 

How do I get special characters like ?, &, and others to be searchable

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    3 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 29, 2021

    ... but you didn't post a link here as I suggested. I have now added a vote to that bug.

     

    RH-9178 | Tracker (adobe.com)

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 28, 2021

    You should report it as a bug.

     

    Please follow this link to report bugs. https://tracker.adobe.com

     

    Post the link to your bug report in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

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    Rebecca McFAuthor
    Inspiring
    June 28, 2021

    I did back in May.  See RH-9178.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 23, 2021

    I just tested this and it works with & and # but not ?

     

    Did you resolve this?

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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    Rebecca McFAuthor
    Inspiring
    June 28, 2021

    Peter,

     

    Thanks for your response and question. We did not have a resolution to having search find materials with a question mark (?).  We are in the process of renaming our materials without special characters.

     

    We were surprised to see numbers 0-9 considered special characters.   I have kept those listed in my output special characters since we have over 160 materials with numbers in the titles.  These are technical documents that need to maintain the numbers in the file name.

     

    Rebecca

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