RH2020 Update5: Index.htm in the Output folder not loading the page

Forum|Forum|4 years ago
September 20, 2021
3 replies
190 views

Hi

I am using Robohelp 2020 Update 5 for the project documentation. Just came across an uncanny issue.

In the Outputs folder, clicked the Index.htm file and it did not load the page. Chrome is my default browser. This is Output settings page on RH2020.

Another issue is, in the Outputs folder, I then clicked one of the topics. It did display the content but the TOC, right TOC and the Next and Previous buttons were missing.

The Outputs folder in on the D:\drive. I copied the entire project to C:\ drive and checked but the issue still persists.

Please can you let me know if I am missing any settings.

I do not think we had such issues in RH2017. Moreover, if we opened a topic from the Outputs folder in RH2017 it displays only the content but had a messaging at the top right-side of the page as given below:

Clicking the above option would then re-load the page with the TOC and also the Next and Previous buttons. I did not see such an option in RH2020 that will reload the page.

Accessing the project in the above manner prove useful when we have a prospects customer who would like to see a sample work.

This topic has been closed for replies.

S

SravanaK

Participant

Hi,

Were you able to resolve this issue. If so, can you please let me how you fixed it.

I am facing a similar issue. The index.htm page does not load and the topics page is displayed without the TOC.

Thanks!

Peter Grainge

Community Expert

On the issue of opening a topic with the TOC etc, nothing has changed. I suspect you have opened the topic from the source files, not the output files.

I just checked and source files will open without any means of accessing the TOC. The output files however show the full TOC in a frameless output.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.

A

Amebr

Community Expert

Check in your source Contents folder that you don't have a topic with the file name of index.htm (or index.html). That will cause problems with the output.

I can't help with your other question, sorry.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded