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Ms_Judy2
Known Participant
July 15, 2010
Question

RH7 for Word Help F1 key not working

I am back and this time my issue really has me puzzled.  I created 9 help files for an older application for each of 9 modules in the application using word and they are .hlp help files (WinHelp 4).  All help modules except one the F1 key works in the application to pull up help...I don't see the difference or why this one module is not working...Help with F1 key help is what I need now as of course...this is the most critical of the 9 modules and it doesn't work...Suggestions?  Places to look for an error and the type of error to look for?  Steps to fix?

Thanks.

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3 replies

RoboColum_n_
RoboColum_n_
Legend
July 15, 2010

Apart from double checking all your mappings, have you tried using the call with the BugHunter running? From memory you can start this from a menu item although as I haven't used WinHelp for years I can't be more specific right now.

  The RoboColum(n)   @robocolumn   Colum McAndrew
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Ms_Judy2Author
Known Participant
July 15, 2010

I see how to use BugHunter, no problem...

but for the mapping...I am not exactly sure what I am looking for that would point to the F1 key...and I may be looking in the wrong place...I am looking at the HPR file...there are no errors withing RH7 Word that show as an error and "mapping" appears to match...so I think I am looking for something specific and don't know what it is...can you help me?

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Ms_Judy2Author
Known Participant
July 15, 2010

This is not a RH issue...it is an application bug.

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