RH7 HTML and IE11/TOC and search not appearing, apply RH10 fix?

4 replies
352 views
Translate

Hi, thanks for taking my question. In IE11, in online help created using RH7 HTML, the TOC and Search don't appear, an issue that I know has appeared on the forum before. From a search on this forum, I see that a fix applies to RH10. (Sorry, I downloaded the files, but now can't find the post with the fix. Zip is IE11Fix_RH10.zip.) Will that fix work backwards to RH 7? Or is RH 7 completely incompatible with IIE11?

Apologies if this has been answered.

This topic is closed to new replies. Start a new post to keep the conversation going.

Jeff_CoatsworthCorrect answer

Community Expert

RH7 – pretty sure you’re completely out of luck.

Jeff_Coatsworth

Correct answer

Community Expert

RH7 – pretty sure you’re completely out of luck.

Translate

Willam van Weelden

Inspiring

That fix is not backwards compatible. I'm afraid that IE 11 is not supported for RH7. I have backported a solution to RH9, but RH7 is just too old with too many issues to even try a fix.

The best solution would be to upgrade.

Kind regards,

Willam

Translate

rh7prisonerAuthor

Participant

Thanks. An upgrade isn't possible. In brief, RH 7 is on life support until we can move to a new CMS. Think good thoughts.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.