RH7 loads project but unable to access any topics

Question

After my project loads into RH7 am unable to work on any
project files at all. The project tree will randomly disappear with
a constant egg timer displayed. I have to close robohelp which will
then crash everytime it exits.

I do have an offline copy of exactly the same project which
is fortunate to a point as it works fine. The version that i am
having issues with is the active version i use within Visual Source
Safe.

I have performed a difference check on both directories and
everything is an exact match apart from a VSS file (
vssver2.scc). I coppied this file from my project that does
work and replaced the version in the project that does not work but
still no joy.

I do not use robohelp source control. I check my source files
out manually however, it seems somehow that Robohelp is trying to
use source control.....

Anonymous · Accepted Answer

I check the files out to my local hard drive direct from Source Safe. i.e. i do not use the source control that Robohelp provides. Lets just say it didnt work well for me!

I have had a degree of success though Colum. I can now access the help and i am not 100% sure as to how!

I uninstalled the RH Source control software as you suggested and after performing a couple of get latest from Source Safe i could finally open the help. I can only guess that somehow the RH source control software (although not being used) somehow caused this....

Thanks again for your help!

RoboColum_n_ · Answer

When you check out your files, do you put them on a harddrive? Also I'm assuming that when you said you "manually" checkout files, you mean you a third party source safe product?

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