RH7 Word 2003 vs. 2007

Forum|Forum|17 years ago
January 22, 2009
4 replies
1701 views

Hi folks,
I'm using RH7 (and TCS) and have both Word 2003 and 2007 installed. When generating a Word doc, Word 2007 opens by default. Does anyone know if I can configure RoboHelp to use Word 2003 instead?

Thanks,
Diana

Documentation

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Correct answer Peter Grainge

Thanks Rick for the offline prompt. The above only applies to RH for Word.

In RH HTML, it will normally run whichever version of Word was used last. Best to open the version of Word you want to use and close it, then run RH. Also see Snippet 82 on my site.

A

Anonymous

Thanks for the good suggestions, Peter. I kept Word 2003 open during the RoboHelp doc generation process and it proceeded successfully. (And yes I'm aware of the Word 2003-2007 Windows Installer behavior.)

Now, if only RoboHelp would operate a little faster. RH 7 seems to hang for about 5 minutes before completing the printed doc. I'm also getting a lot of crashes in various areas of the product, but that's probably a different discussion.

Thanks again,
Diana

Peter Grainge

Correct answer

Community Expert

Thanks Rick for the offline prompt. The above only applies to RH for Word.

In RH HTML, it will normally run whichever version of Word was used last. Best to open the version of Word you want to use and close it, then run RH. Also see Snippet 82 on my site.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

T

TabbyW

Known Participant

Hi Peter,

Can you please jot down the link to your site so I can read Snippet 82? I'm having trouble with RH7 recognizing MS Word 2003. I only have the one version of Word, but when I attempt to generate a Printed Document, I receive an odd error message that RoboHelp cannot find MS Word.

Thanks!!

Tabby W.

Peter Grainge

Community Expert

http://www.grainge.org/pages/snippets/snippets.htm

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Peter Grainge

Community Expert

Tools > Options > General Tab

There's a field there to select the version you want.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Peter Grainge

Community Expert

Tools > Options > General Tab

There's a field there to select the version you want.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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