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WriterDelly
Inspiring
May 9, 2012
Answered

RH8 crashing when saving

  • May 9, 2012
  • 1 reply
  • 1780 views

Hi

Since adding a javascript to topics in my project, the topics with the script crash on saving. I found a similar unanswered post (http://forums.adobe.com/message/2567866#2567866).

I am working on a project with over 600 topics in it, and the crashing is getting to be very annoying.

I am using Windows Vista Business SP2 , Intel(r) Xeon(R) CPU @ 2.66GHz, 2.00 GB RAM, RH 8.0.2.208 (RH HTML). RH and the projects are on the local drive.

I tried a smaller project with only 6 topics and the same thing occurs when the javascript is added.

If anyone can be of assistance, it would be much appreciated.

Adele

This topic has been closed for replies.
Correct answer WriterDelly

Adele

As you acknowledged, the project you sent me is not crashing so it's a bit difficult to pinpoint what was causing that problem.

I don't think the fact that you used the Show/Hide from Willam's script and the RoboHelp built-in Twisties would cause any crashing as RoboHelp's method is CSS driven.

I cannot see anything obviously wrong so I can only suggest you send me the project again if the crashing starts again.

Nice tables in your project.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge


Hi Peter

I think I have solved the problem.

I had the twisty2a.js baggage file at project level. I shifted it to the same folder as the Show All button and Hide All baggage file via the project manager and then shifted it back via the folders. For some reason it seemed to clear the problem. I can now edit and save topics with the Show All/Hide feature without it crashing.

Thanks for all your help, Peter.

I'm glad you liked the tables. It was a bit of work to figure out. Now that we no longer produce PDFs I have been having fun using the Table Styles.

Regards

Adele

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 9, 2012

It's pretty clear that the javascript is the cause so what is it supposed to do and how/where are you adding it?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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WriterDellyAuthor
Inspiring
May 9, 2012

Hi Peter

I am using the twisty2a.js script to add Show All and Hide All buttons to open/close drop down text. I followed the instructions from William Van Weelden, and it works a treat.

I have used the two button method. The script is saved to the project folder and added as a baggage file, along with the Hide All image. Outside of the crashing on save, everything else works ok.

I just seem to have this unfortunate side-effect.

The problem occurs whether the topics are directly in the project folder or in sub-folders. I had initially created a small project to work out how to add the functionality in, which was when I first noticed the crashing. Even when I recreated the project, and imported the htm files in, it would still crash.

Adele

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 9, 2012

Properly installed that script does not cause crashes.

Willam's script is also on my site with different instructions and a demo that you can download. See if that helps.

http://www.grainge.org/pages/authoring/twisty/twisty.htm

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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