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A
Anonymous
November 20, 2009
Question

RH8 repaint issue. Snippets?

  • November 20, 2009
  • 1 reply
  • 422 views

A bug? in Windows XP? RH 8.01? Snippets?

Unable to get RH to open/activate any pods (TOC, glossary, etc) in current project. RH HTML project goes into "not responding" state and does not repaint (part of the pod is visble, but unable to activate it with the mouse or to view completely).

The only "new" thing in the project is snippets, which replaced text on a dozen or so topics.

Several snippets do contain a TABLE; the table cells accept special formatting, and they published OK).

Also, I notice that even the "normal" paragraph (which had 9pt above & below spacing) no longer publishes with the above/below spacing on some topics (even those not using a snippet).

Reapplied template and .css to ensure they're using the same files.

Restarted RH several times.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 20, 2009

I love the way people throw the word "bug" around as soon as something doesn't work before even testing the same issue in another project. Can we gather some solid evidence first rather than jumping at some circumstantial evidence?

Please try using one of the sample projects. Same problem?

If yes, then try a different environment. After that post back and we'll take it from there.

See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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A
Anonymous
November 20, 2009

Thanks, Peter.

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