Question
RH8: Topics blank after conversion
Hello all,
We've updated from TCS 1.3 to TCS 2. I'm making tests in RH8 before definitely converting our projects from RH7.
When I open projects in RH8, some topics will become blank. Only hyperlink gifs (browse sequence arrows) located above the title are visible. But title and body are not there. In Html view, there is nothing between </body>
</html>.
The topics are nonetheless present in the Project manager.
This also happened with a few topics when we converted from RHX5 to RH7, but installing a patch just solved the problem. Now this is happening again, in many more topics and projects, and there is no patch available.
In two of our projects, all topics have become blank! And I've not converted all projects yet...
All projects work fine in RH7. Due to slowness problems with RH8 as reported in a former post, I completetely uninstalled TCS 2, then reinstalled, but to no avail. Slowness is still there as well as blank topics.
I could not find any relation between the culprit topics yet. I even imported them (directly from a RH7 backup) into the Web graphics sample project, and they appear empty there too.
Most projects were created long ago (1999-2001) with former versions of Robohelp. The more recent ones were created with RHX5. PC is brand new and well above recommendations for RH8. Generating HTML Help mostly.
Does anyone meets the same behaviour. Do you have any clue about what's happening?
Thanks in advance
Dominique
We've updated from TCS 1.3 to TCS 2. I'm making tests in RH8 before definitely converting our projects from RH7.
When I open projects in RH8, some topics will become blank. Only hyperlink gifs (browse sequence arrows) located above the title are visible. But title and body are not there. In Html view, there is nothing between </body>
</html>.
The topics are nonetheless present in the Project manager.
This also happened with a few topics when we converted from RHX5 to RH7, but installing a patch just solved the problem. Now this is happening again, in many more topics and projects, and there is no patch available.
In two of our projects, all topics have become blank! And I've not converted all projects yet...
All projects work fine in RH7. Due to slowness problems with RH8 as reported in a former post, I completetely uninstalled TCS 2, then reinstalled, but to no avail. Slowness is still there as well as blank topics.
I could not find any relation between the culprit topics yet. I even imported them (directly from a RH7 backup) into the Web graphics sample project, and they appear empty there too.
Most projects were created long ago (1999-2001) with former versions of Robohelp. The more recent ones were created with RHX5. PC is brand new and well above recommendations for RH8. Generating HTML Help mostly.
Does anyone meets the same behaviour. Do you have any clue about what's happening?
Thanks in advance
Dominique
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