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ptournet
Participant
August 20, 2015
질문

RH9 Classic : search results displaying topic IDs instead of labels in CHM

  • August 20, 2015
  • 1 답변
  • 785 조회

Hello,

Despite all my searching (here and elsewhere online), I've been unable to figure out the why (and therefore the way to fix it) of my problem, so I turn to you hoping someone will be able to help...

We've been using RH9 Classic to create our help files in the WinHelp 4 format. We are now moving to the HtlmHelp format. To do that we've created a new project importing all the .BMP images and .RTF files (and .HH file for the IDs map) and then generated the help file.

At first glance everything seems to work perfectly even the contextual help from the app displays the right topic, but there's something strange when you try to search for a word (or select a word in the index associated with multiple topics) : the results show the topics' IDs instead of the titles !

Here are 3 screen captures demonstrating the access to the same topic, through the TOC, the Index and the Search tabs :

Any idea where that could come from ? (Of course, if more information are needed, I'll be more than happy to provide them !)

이 주제는 답변이 닫혔습니다.

1 답변

Captiv8r
Legend
August 20, 2015

Hi there

In RoboHelp, right-click a topic and choose to display its properties. Capture a screen shot of that and post it here please.

Cheers... Rick

ptournet
ptournet작성자
Participant
August 20, 2015

Hi,

Here's there requested screen shot :

If the solution was to check the "Add to Index" box, then the problem is that whatever modification I do in that dialog, I get the following error on validation :

Captiv8r
Legend
August 20, 2015

Hmmm, admittedly that is a bit of a stumper.

Recapping a bit just to ensure we are on the same page.

You said you are using RoboHelp 9? If so, are you using RoboHelp for Word (where Microsoft Word is where you make your edits) or RoboHelp HTML? (Where you edit in RoboHelp HTML)

Cheers... Rick