RH9 crashes when generating content

This is probably not the reason in this instance - especially with the security you say you have now, and the way you duplicated the same file over and over - but whenever Robohelp crashes on me I can usually locate a file somewhere that has a bad character in the file name, like #, %, @ etc. Robohelp doesn't like file names (or folders in the file path) with spaces, and it doesn't like file names with odd characters. I always begin with those two things.

So this is probably for someone else. For that someone, the solution is to just add an underscore in place of spaces, or change the file name to remove the character. Voila.

There was an incident a few months back when I created an interactive calendar from one of Microsoft's templates (the kind that automatically changes the days when you change the year) and saved it to a PDF, which I uploaded as a baggage file. Things got all messed up, and I couldn't generate until I removed that file. So there could be something within a random PDF somewhere that Robohelp doesn't like, like that interactive code in the original template I used.

What I do when this happens is create a new project and import the HTML files from the old project one group at a time until things crash. Pull in half the files and generate, then delete them and pull in the other half of the files and generate. If one half crashes the program, you know where the file is. Cut those files in half and half again until you locate the file. Do the same thing with all of your baggage files.

If you never crash the new project with the old files, just replace the old project with the new one. Maybe something buried deep within the original project got corrupt, so it's more efficient to just begin anew, rather than keep looking.

Sounds like security - check to see that you have full rights to your \!SSL!\ folder - ideally it would be located in your c:\projects\{project_name}\!SSL!\{output_type}\ folders