RH9 ShortCut Help Control

Question

Hello,We are using the evaluation copy of RoboHTML 9 on a Windows 7 64bit machine. We are considering upgrading from x5. We are creating Microsoft HTML Help chm files. I'm having a problem with ShortCut Button Text. I convert an x5 project that uses Shortcut HTML Help Controls. All the shortcuts in every topic now appear with "value" as the button text. I try changing to the text I want and it appears correctly in Design. I then save the file and it still appears correctly. I open another topic, then come back to the topic with the shortcut and the text is back to "value". I've tried changing it in the HTML code also in and but the same thing still occurs. Note the "value" text in these. I change "value" to something like "Yes" and it reverts back to "value" after doing the above.I tried inserting a new Shortcut on an existing and new topic but the same thing happens with these as above.However creating a new project does not experience the above problem. It appears to have something to do with the project conversion.Does anyone know what is causing this? Is this a known problem or something with using an evaluation copy? We use shortcuts in a number of places and would need to know how to fix this before purchasing RH9. I can't see having to start all over again with a blank project.Files are on the local drive, not network.ThanksJohn

Captiv8r · Answer

Hi JohnCouple of things I'd be checking here.1. I'd begin by first ensuring I have a backup copy of the old X5 project. Once you are sure you are good there, try clicking Tools > Update DHTML Effects in Topics. I'm not certain this will have any effect, but suppose it's worth trying.2. When you examine the HTML code behind a Shortcut control, you should find there are two distinct areas. One appears with green text. That code is the "Design Time" code. The darker red code that immediately follows is the actual code used by the compiler. I find that often when copy controls I have to resort to amending things via HTML view. And some values are repeated more than once in the Design Time code.I might suggest trying just removing all the green Design Time code leaving behind only the darker red code. RoboHelp should re-add the Design Time code for you if you do this. Maybe it will work differently this way.Another possibility would be to click Tools > Options > General category and enable the option labeled Convert RoboHelp-edited topics to HTML. Again, I'm uncertain it will have any effect, but it's worth trying.Cheers... Rick  Helpful and Handy LinksRoboHelp Wish Form/Bug Reporting FormBegin learning RoboHelp HTML 7, 8 or 9 within the day!Adobe Certified RoboHelp HTML TrainingSorcerStone BlogRoboHelp eBooks

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded