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February 3, 2014
Question

RH9 to RH10 Conversion Worked, and Now It Doesn't. Nothing in Project Files; All in Broken Links.

  • February 3, 2014
  • 2 replies
  • 481 views

I have a project on my C: which worked just fine after I converted it from RH9 to RH10. Something must have happened, because now it appears hosed. All of the topics are in the Broken Links folder, a few with red Xs, most without. Right-clicking and selecting Restore is either not available, or does nothing. The Project Files folder is totally void of content. It doesn't even have folder structure. If I use File > Import, I can bring in topics, and they appear in the Project Files folder, but with red Xs on them.

Looking at the project from Windows Explorer, all seems to be well. All the files are in all the correct folders. Opening !SSL!\WebHelp\index.htm shows the published project exactly as it should appear.

I'm worried that I'll overwrite something or create more headaches if, from the Project Manager pod, I recreate the folder structure and then import the topics back into them.

Other projects open fine, even after converting them. Am I in for a tedious and laborious day? Am I missing something? Before you ask, I cannot share the project as it is classified (DoJ).

Thanks for any help anyone can provide.

V/R

Jeff

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2 replies

February 3, 2014

FYI, I tried deleting the .cpd; no luck.

Edit: posted this as soon as Jeff C posted his response. Hope my FYI wasn't interpreted as being catty!

Jeff_Coatsworth
Community Expert
Community Expert
February 3, 2014

Did you try deleting the .cpd file? That’s often a first step. Is there any source control at play here?

February 3, 2014

I have a version of the build on SharePoint, which I guess I could bring down and see if the issue happens again. Whenever I work on these projects, I copy them down to my machine, make edits and publish, and re-upload to SP. But what's odd is this project was working fine. I've not published or uploaded or downloaded, it's just sat there on my C: and broken itself.