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pcagud
pcagud
Participating Frequently
February 23, 2015
Question

RH9 - Unable to view edited project w/either Chrome or IE after generating

  • February 23, 2015
  • 1 reply
  • 217 views

RoboHelp 9 – recently I added content to a project I created over a year ago.  I saved & generated the project as usual, when I tried to view it in Chrome nothing displayed and where the content should be, Chrome just flickers.  I did the same with IE and only the Welcome page loaded with no other functionality.  I deleted my edits and the same thing occurred.  Any thoughts? My original project still functions since I never uploaded the newer version.  I’ve been using Web Help as my Single Source Layout, that’s the way my lead developer wants it.  In full disclosure, I’m not a developer nor do I play one on TV.

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
February 23, 2015

All browsers have tightened up security lately that affects WebHelp – there are a number of threads on the WebHelp forum that describe fixes, but I don’t think many of them work with RH9 (too old a release).

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 23, 2015

See Browser Display Problems in theWebHelp Forum Announcements.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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