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Participating Frequently
December 13, 2011
Answered

RH9 uninstalled, but can't open old project in RH8

  • December 13, 2011
  • 1 reply
  • 872 views

I have Robohelp 8 on my computer. I won Technical Communication Suite 3, which includes RH9, in a raffle, and installed it in a new directory without removing RH8. Then I read that RH9 converts files to a new format that is not backward-compatible with RH8. This scared me, so I deactivated and uninstalled RH9 and all the other components of TCS3. RH8 remains on my computer, and I can launch it normally. But when I tried to open an existing HTML project, I got a message that the project is in a new format that RH8 can't read. So I unzipped a backup copy of the project, but got the same message with it too. I never opened the project in RH9, and I'm pretty sure I never even launched RH9 on my computer before uninstalling it. So what the heck is going on, and how can I go back to using RH8? I hope someone can help me!

    This topic has been closed for replies.
    Correct answer Captiv8r

    Welcome to our community

    Not sure why you would be skittish about using version 9, but whatever.

    Try deleting the .CPD file of the project and it should then open in version 8 again. Of course, any feature that is only supported in 9 won't be understood in 8.

    Cheers... Rick

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    1 reply

    Captiv8r
    Captiv8rCorrect answer
    Legend
    December 13, 2011

    Welcome to our community

    Not sure why you would be skittish about using version 9, but whatever.

    Try deleting the .CPD file of the project and it should then open in version 8 again. Of course, any feature that is only supported in 9 won't be understood in 8.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

    JPlutchokAuthor
    Participating Frequently
    December 13, 2011

    Rick, thank you very much for your answer. I feel bad about the trouble you

    have taken, because after posting my question (which I did only after

    trying to find an answer in the forum), your answer to today's "from RH8 to

    RH9 but now to RH8 again" query turned up. I will try your solution and

    then update my post.

    I don't suppose you have any idea why the format would change on a project

    that was never opened in RH9, and was not even opened while RH9 was on my

    computer?

    BTW, I was leery of irrevocably changing my project's format because (1)

    other help authors who did not win RH9 in a raffle might need to

    collaborate on it, and (2) I was not sure I would like RH9 and want to

    stick with it.

    Thanks again for your help!

    ========================================

    Sent by Jonathan Plutchok from plutchok@gmail.com