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paul_5of6
Participating Frequently
December 4, 2013
Question

rhsnippet.apj Error with RoboHTML 10 Project on Network

  • December 4, 2013
  • 1 reply
  • 964 views

I have a RoboHTML 10 project on a local drive that was working just fine.

I tried to move the project to a network location. Things seemed to be going well, until I tried adding a new snippet file - when I tried saving the new snippet, I received the following error message:

The snipped was created OK and I could use it in my topics just fine. But when I checked out the rhsnippet.apj file, it was truncated at the end:

I copied my project back to my local drive, renamed the rhsnippet.apj file, and opened RoboHTML - the rhsnippet.apj file was recreated, and it was no longer truncated.

The local rhsnippet.aps file is about 88 KB while the network version of the file is 76.0 KB. I have 770 snippets and ~4k topics in my project.

I would like to have my RoboHTML project reside on a network folder, but I'm not willing to trust it while this error message appears.

Please let me know if there's something I can do to get this to work... thanks.

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
December 9, 2013

Scary... RH10 is made so that you should be able to place it on a

network drive. Is your network speed up to par? Do you sometimes lose

connection to the network drive? Does the problem only occur with

snippets, or also with other files?

Greet,

Willam

P
paul_5of6Author
Participating Frequently
December 9, 2013

My network seems up to par - I can transfer large files (>100 MB) between my local disk and shared drives quickly enough (seconds, not minutes), and I don't lose connectivity.

The problem occurs only with snippets that I've noticed - the Broken Links report doesn't show any problems.

One more piece of info - I have had this project in RoboHelp for over 10 years, so it's been upgraded through several versions of RoboHelp. Not sure if that's relevant, but I thought I'd mention it.

Willam van Weelden
Willam van Weelden
Inspiring
December 12, 2013

The problem with network drives used to be in the RH architecture for as

fas as I've understood it, not in the projects.

But you can try a small test project freshly created by RH10 on a

network drive. Do you then have the same problems? (You can just copy

your snippet files and the rhsnippet.apj to quicly add a load of snippets.)

Kind regards,

Willam

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