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dinaf3
Participant
December 14, 2016
Question

Robo Help HTML 10: RHCL tool crash

  • December 14, 2016
  • 1 reply
  • 378 views

Hi,

I'm using Robo Help HTML 10.

I'm a developer that needs to automate the help build process as part of our CI process. I've installed Robo Help HTML 10 on our build server, and it builds the help fine.

But, when using the RHCL tool:

<path>\RoboHTML\RHCL.exe <path>/C4.xpj -o desktop_1

it crashes with a message "RHCL.exe has stopped working".

The last line in cmd is: "Processing index data..."

It does succeed to create PART of the desired output - but, for example, the index.htm file is missing.

Does anyone have any idea how to fix this?

Thanks

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 14, 2016

I wonder if the issue here is the operating system of the server? Notwithstanding that RoboHelp is building the help, it is not supported on server operating systems. Have you tried it on Windows 8 to see if the command line build works there?

If that is not it, then perhaps someone else has other ideas.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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dinaf3Author
Participant
December 18, 2016

I tried it on Windows 10 Pro.

Do you have any Idea which OS it DOES support? The license allows installation only on 2 devices, so I'm limited in the amount of testing I can do...

Thanks

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 18, 2016

It is only supported on desktop versions of Windows. 8 and 10 definitely, not sure about 7 without looking it up. You can install in trial mode to test or deactivate so that only two machines are activated at any one time. It could be installed on 50 machines, the activation is the restriction.

Does the question imply it did not work on Windows 10? There is an article on command line generation on my site. It was written for earlier versions of RoboHelp but I believe it is still essentially valid.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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