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jean6463
jean6463
Participant
February 9, 2016
Question

Robo Help which server to use

  • February 9, 2016
  • 2 replies
  • 652 views

I work for the State of North Carolina and my director asked of me "do we have to run Robo Help with Tom Cat server or can it run with a Microsoft server?  I have just started in the world of Robo Help 10.  I know we use webhelp pro to publish and i know that we use Robo Help server 9 on a Tom Cat server.  I have no clue.  I have read a few of the blogs but it does not make any sense.  I can go ask or IT guy but i am looking for a second opinion.  As i under stand it the Tom Cat server uses Lynx or Unix and they want to shift it to a Microsoft server if they can.  So can Robo Help run on a Microsoft server?

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2 replies

jean6463
jean6463Author
Participant
February 9, 2016

Thank you for your quick response and info.  I will pass this along.  Thanks again

johndaigle
johndaigle
Legend
February 9, 2016

Hi, jean6463 and welcome to the forums.

It sounds like you are publishing WebHelp Pro to the RoboHelp Server 9 which does indeed use the the Tomcat Server. Presently,Tomcat server required. However, there is a way to set up Tomcat Server on a server running a Windows-based Internet Information Services (IIS) server. This can be configured using a plugin that is described on this page of the documentation. Scroll down and locate this sub-heading:

Install and configure Microsoft IIS with Tomcat

Your IT folks should take a look at this page to see the various options.

Also, be sure to have them install the latest update to RoboHelp Server 9. That can be found here:

RoboHelp Server Update 9.0.1 is here ! – TechComm Central by Adobe

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
jean6463
jean6463Author
Participant
February 9, 2016

Thanks John

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