RoboHelp 10 Context Sensitive Help Displays Full Help File, Not the One Topic

Forum|Forum|12 years ago
August 27, 2013
2 replies
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I create WebHelp with RoboHelp V10 that contains context sensitive help to be displayed in a software application. When I click on any of the field names in the application, the entire Help file displays with TOC, Index, & Search, tabs but not the field level popup definition the Map ID is mapped to. I moved the RoboHelp V9 generated version files back to the server and the context sensitive help works correctly. Is there something different I need to deploy to the server to display the correct Map ID? I am using IE8 to test both conditions.

The Map ID's the software application calls to the Map IDs have not changed between the versions of RoboHelp.

WebHelp

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A

Anonymous

I finally figured out my problem. I had renamed the .hpj file (to be consistent with the name of the application). As soon as I renamed it to the original file name, compiled and deployed to the server - all is well. I should have known better!!

Thanks William for your reply!

Captiv8r

Legend

Hi there

Personally, I'm thinking that this is a red herring. Unless something has changed with the way RoboHelp works (and I openly admit that's entirely possible) the .HPJ file is specific to creating .CHM files and traditionally has had no bearing on WebHelp output.

Are you by chance meaning to say that you used File > Rename Project instead of just renaming the HPJ file?

Cheers... Rick