Skip to main content
H
howlandster77
Participant
April 21, 2014
Question

RoboHelp 10 generated code with unknown property name

  • April 21, 2014
  • 1 reply
  • 776 views

When I compiled my help project, using the WebHelp option, RoboHelp 10 generated code with unknow property name, which results in garbled text on one of the pages. Does anyone know of a solution to this problem, or why it happened?

Thanks!

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
April 22, 2014

Tell us more about this "unknown property name". Is that in an error message you are seeing?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Captiv8r
Captiv8r
Legend
April 22, 2014

Hi there

I was thinking that perhaps screen captures would be helpful here. We need at least two.

First one should show the topic that appears to be garbled.

Second one should show perhaps the first twenty lines of the HTML Code of that topic.

Please reply using the browser and use the little camera icon to share the pics.

Cheers... Rick

H
howlandster77Author
Participant
April 22, 2014

Here are the screens shots of the generated text, with the error diplayed in firbug, with the HTML. 

<p lang="en-US" style="margin-left: -0.5in;

            mso-bidi-font-size: 12.0pt;

            font-family: Arial, sans-serif;

            mso-fareast-font-family: 'Times New Roman';

            mso-bidi-font-family: 'Times New Roman';

            mso-ansi-language: EN-US;

            mso-fareast-language: EN-US;

            mso-bidi-language: AR-SA;">Check

    the questions you want to add to your tracer. <br>

   Select individual questions by checking the box on the left

    side of the question and clicking the right single arrow to

    move them from the <span style="font-weight: bold;">Search

    Results </span>list to the <span style="font-weight: bold;">Selected

    Questions </span>list. You can also select all questions by

    clicking the right double arrow. To remove questions from

    the <span style="font-weight: bold;">Selected Questions</span>

    list to <span style="font-weight: bold;">Search Results </span>list

    click the left arrow. To remove all questions click the left

    double arrow.</p>

<ol style="list-style: lower-alpha;">

<ol style="list-style: lower-alpha;">

  <ol start="4" style="list-style: lower-alpha;">

   <li style="font-size: 10pt;"><p lang="en-US" style="margin-left: -0.5in;

            mso-bidi-font-size: 12.0pt;

            font-family: Arial, sans-serif;

            mso-fareast-font-family: 'Times New Roman';

            mso-bidi-font-family: 'Times New Roman';

            mso-ansi-language: EN-US;

            mso-fareast-language: EN-US;

            mso-bidi-language: AR-SA;">Check

    the questions you want to add to your tracer. <br>

   Select individual questions by checking the box on the left

    side of the question and clicking the right single arrow to

    move them from the <span style="font-weight: bold;">Search

    Results </span>list to the <span style="font-weight: bold;">Selected

    Questions </span>list. You can also select all questions by

    clicking the right double arrow. To remove questions from

    the <span style="font-weight: bold;">Selected Questions</span>

    list to <span style="font-weight: bold;">Search Results </span>list

    click the left arrow. To remove all questions click the left

    double arrow.</p></li>

   <li style="font-size: 10pt;"><p lang="en-US" style="margin-left: -0.5in;

            mso-fareast-font-family: 'Times New Roman';

            mso-bidi-font-family: 'Times New Roman';

            mso-ansi-language: EN-US;

            mso-fareast-language: EN-US;

            mso-bidi-language: AR-SA;

            mso-bidi-font-size: 12.0pt;

            font-family: Arial, sans-serif;">Repeat

    steps a - d to continue building your tracer.</p></li>

  </ol>

</ol>

</ol>

Thanks so much for your help!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices