Participant

Question

Robohelp 10 -Solution -IE- Active X blocking script

Currently we are using robohelp10 for generating webhelp documents. We purchased that too.. Now we are facing following issues,

1. Active x is blocking our script in IE- Please suggest us some solution to unblock that programmatically .

2. Google Chrome is not supported.

3.Content layout remains empty in generated output.

Please suggest us solution as soon as possible. Its very urgent.

Thank You,

Suganya

Message was edited by Peter Grainge to remove email address. Never include an email address on any forum, unless you want spam!

This topic has been closed for replies.

Community Expert

I have removed your email address for the reason now stated in your post.

Also the idea is that answers are posted here so that others may benefit.

Just to add to the replies, add the Mark of the Web setting in your settings when you generate the help. Alternatively, use an HTML5 layout.

See www.grainge.org for RoboHelp and Authoring tips

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Participant

Thank you for your response.

We have tried add the Mark of the Web setting in Navigation, but still we are facing issues

content tab remains empty.
When we drag content layout pane , entire browser screen goes off.( index page navigates to whskin page automatically)

Dono where i go wrong. Please help.....

Community Expert

You may also have to add your help file location to your browser’s list of Trusted Sites

Legend

Hi there

Your post seems to imply that you are running the WebHelp locally, not off a server?

While it's certainly possible to run WebHelp locally, it works best when run from a web server. So many issues just evaporate when you do that.

Cheers... Rick

Community Expert

See this thread for the IE10 issues - http://forums.adobe.com/message/5765240#5765240#5765240

The Chrome fix is here - http://forums.adobe.com/message/5775431#5775431

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