A

Anonymous

Question

Robohelp 10: TOC & Index Links To External Content Display A Blank Page

Forum|Forum|12 years ago
October 30, 2013
2 replies
2526 views

We recently upgraded to Robohelp 10 and are noticing that any index keywords & TOC entries that link to external content (i.e. another website, or another webhelp project) display a blank page...however, if you right-click on the entry from the index or TOC, it displays properly. The issue appears to be affecting IE users only, Chrome users do not experience the same issue. Has anyone else come across anything similar, and come up with a fix for IE?

This topic has been closed for replies.

A

Anonymous

Can you clarify "Suggested Fixes"?

I ensured that we had all the latest RoboHelp "Updates". Is there something else we should be checking for?

We also tested in IE10, and confirmed that the issue persists.

Jeff_Coatsworth

Community Expert

See http://forums.adobe.com/message/5877684#5877684

Jeff_Coatsworth

Community Expert

What version of IE? There are a some hacks out there to deal with IE10 and IE11 issues

A

Anonymous

We've tested in both IE 8 & 9..and have the same issue with both.

A

Anonymous

Hi RoboHelp Technical Team,

I am using,

RoboHelp10

IE9
MSVS2010

Tried with below option,

Flash Help
Flash Help Pro
Web Help Pro

Trouble in,

1. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic and it won't show me the TOC along with current topic selected page.

2. When we are displaying content with option 'OptionConstants.CSH_DISPLAY_CONTEXT' it only show topic with 'Show' link. When we click on 'Show' link blank page get display.

Please assist to resolve it.

Thanks in advance.

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