Skip to main content
D
David beletz
Participant
October 23, 2013
Question

Robohelp 10 vs Robohelp 8 - Root.fpj note updating properly

  • October 23, 2013
  • 1 reply
  • 543 views

We are currently running Robohelp 8 on Windows 7 desktops across a office lan as well as a wide area network.  All patches have been installed.  We are using Microsoft Source Safe for version control.  Each member of my team has to be able to access each of the projects to complete their own chunks of work. We have recently again experienced instances where Robohelp did not update and save the Root.FPJ file to source safe and as a result the next user did not get a complete list topics.  I am working to manually fix this.

My question is does Robohelp 10 address this issue and work better in a lan and wan environment?

Thank you

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 24, 2013

Do all the users have the Rh8 patches installed? There was a horrible problem when Rh8 launched of the local FPJ files losing the information so that on opening a project, lots of topics had gone walkabout. They were usually still on the hard disk, just lost from Rh.

The problem is described on my site. Maybe your problem is linked to that. I don't think anyone else has reported this, other than when the problem arose.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Willam van Weelden
Willam van Weelden
Inspiring
October 24, 2013

Are you certain that root.fpj is the cause? Normally trashing the CPD before opening shared project solves most of these synchronisation issues.

Greet,

Willam

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices