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GregHole_TDSi
GregHole_TDSi
Known Participant
March 18, 2015
Question

Robohelp 11.0.4.291 update Causing problems with CHM files

  • March 18, 2015
  • 1 reply
  • 237 views

Hi

I'm having trouble creating and viewing .chm files with the new updated version of RH11.

I updated this morning to 11.0.4.291 and now I cannot create .chm files. When it does create the file I am presented with a dialog box claiming "Cannot open the file: mk:@MSITStore:C\<File Path>" when i try to open it and when i try and delete the file it tells me the RH is using it.

Any ideas on this?

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Captiv8r
    Legend
    March 18, 2015

    Hi there

    I'm guessing this happens with *ANY* CHM file you create?

    Is it only happening when you click the View button after the CHM compiles? Or is it also happening when you locate the CHM and double-click it from inside Windows Explorer?

    You might try downloading and running MJ's diagnostics. That may correct things.

    Click here to visit the download page

    Cheers... Rick

    GregHole_TDSi
    GregHole_TDSiAuthor
    Known Participant
    March 18, 2015

    Hi Rick,

    It happens when I run any CHM file in window explorer. I uninstalled and rolled my version back to 235 which seemed to fixed the issue for most of the CHM files except 1. So I will try MJ's tool and report back. Has this issue cropped up before?

    Cheers

    Greg

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