RoboHelp 11 Crashes on startup
I was previously using RoboHelp 8 on Windows 7 64-bit. Yesterday, I uninstalled RoboHelp 8, and installed Technical Communication Suite 5, selecting RoboHelp 11, Acrobat, and Captivate. Now, When I try to launch RoboHelp 11 from the Start menu, the app crashes immediately. The crash details are as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: RoboHTML.exe
Application Version: 11.0.0.179
Application Timestamp: 52b00cf5
Fault Module Name: StackHash_9223
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 74d44d62
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 4105
Additional Information 1: 9223
Additional Information 2: 9223a3bf336ec7c43c78ce766b7f8f1b
Additional Information 3: ff92
Additional Information 4: ff922f31972cfa7f5e3da97ce1a35307
Is there an easy way to fix this? I have tried running it as Administrator and not as Administrator, and it made no difference.
