Skip to main content
S
sharris25
Participating Frequently
November 9, 2015
Question

RoboHelp 11: Header and Footer Issue

  • November 9, 2015
  • 1 reply
  • 826 views

I've been trying to use RoboHelp 11's new header and footer feature for printed documentation, but haven't had much luck with the output. I created a Master Page for the basis, and added some simple text (doc title in the header, copyright in the footer) and some background shading. However, once I generate the output, the shading and text display incorrectly. See images below for an example of what I'm getting.

Did I miss something when I created the Master Page or generated the output? Also, I am using Word 2013, and I've read pretty much everywhere that RH11 and Word 2013 have had issues for a lot of other users, but I couldn't find anything pertaining specifically to this issue.

Thanks in advance for any information you can provide,

Steven

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 12, 2015

I have moved this thread to the Printed Documentation forum.

Can you set up a simple one or two topic project that illustrates this problem and send it to me? See the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 23, 2015

Stephen

I have your project but my email to you was rejected. Please add the address you used to your whitelist or send me another address.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
S
sharris25Author
Participating Frequently
November 23, 2015

Peter,

I've added your address to the safe sender's list. Please try it again and let me know if it fails again.

Thanks,

Steven

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices