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Participant
August 13, 2014
Question

Robohelp 11 htmp, MP4 on a iPad?

  • August 13, 2014
  • 2 replies
  • 325 views

So I cant get a published project to play an MP4 on an ipad?  but works fine on a pc (tested 3 w/browsers).
on the ipad, It shows up as a black square with a "crossed out" play button in the middle.
on any pc, it plays.?

I've tried several different mp4's (h264) ,,, I've even set the size in RH.

Am I missing something?

This topic has been closed for replies.

2 replies

Participant
August 13, 2014

thanks for the quick response Jeff,, yes, i can play mp4's on the iPad, that' why i went that route. BUT they will not play embedded in a published RH Responsive HTML5 project.

Jeff_Coatsworth
Community Expert
Community Expert
August 13, 2014

Have a look around in the HTML5 forum - https://forums.adobe.com/community/robohelp/multiscreen_html5 you’d probably get more responses

Willam van Weelden
Inspiring
August 14, 2014

How did you embed the MP4 file in the layout? It seems that the iPad is rather picky with video in web pages. You may be interested in the following post: http://stackoverflow.com/questions/10511006/html5-video-not-working-on-ipad

Kind regards,

Willam

Jeff_Coatsworth
Community Expert
Community Expert
August 13, 2014

Not having an iPad to play with, can you play mp4 files on it outside of RH? If you can’t, then that’s the first thing you have to address, I suspect.