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S4mm1ch35
Known Participant
February 10, 2021
Question

RoboHelp 11 Skin to RoboHelp 2020

  • February 10, 2021
  • 4 replies
  • 586 views

I have a skin that was created in RoboHelp 11. Quiet a bit of the skin had to be created outside of the out of box skin editer provided by RoboHelp. This skin worked with RoboHelp 2017 but when I upgrade my files to RoboHelp 2020 my skin defaults to the framless (Indigo) layout. Does anyone know where I can locate directions to maintian my current skin in RoboHelp 2020, rather than have to create an entirely new skin?

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    4 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 17, 2021

    I understand that behind the move from webhelp to responsive/frameless skins was the fact that over the years webhelp skins kept getting hit by browser issues and that was going to continue, the better solution was to modernise the underlying technology.

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    February 16, 2021

    WebHelp as such does not exist any more. Responsive skins have replaced them. The link I gave you explains that. I believe the reason is the adherence to strict HTML5 and CSS3 standards in the new versions meaning the old skins could no longer be supported.

     

    The information in the skins link I posted has been revised. This is how upgrading works

     

    • When you upgrade any responsive skin that you applied in a Classic version of RoboHelp, any customisation you applied using the skin editor will be applied.
    • Any customisation you applied other than through the skin editor will be lost on upgrade. What you can try is importing your responsive skin using the Import dialog. Make sure you click the Keep Using Older Layout of the Skin check box.
    • Webhelp skins will not be upgraded. By default the Indigo responsive skin will be applied but you can change that to any of the supplied frameless or responsive skins after the upgrade.

    ________________________________________________________
    See www.grainge.org for free Authoring and RoboHelp Information

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      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      February 13, 2021

      I guess that method can only work if the webhelp skin is from a later version of RoboHelp. As you have 2020 you are on the subscription plan so you can also install 2019. Maybe upgrade your RoboHelp 11 project to 2019 Classic and try again?

       

      I suggest you do that on a separate machine as otherwise your new UI version might open in 2019 New UI if opened from File Explorer.

       

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      See www.grainge.org for free Authoring and RoboHelp Information

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      S4mm1ch35Author
      Known Participant
      February 16, 2021

      Thanks for the suggestion. I would explore upgradeing my RoboHelp (RH) 2017, which it was I was using to 2019, but I do not have a seprate computer to exicute this. The RH skin I was using in RH 2017 was created with RH 11 - which confuses me even more why the skin will not transfer over to RH 2020 and maintain the orginal layout when I export the skin file from RH 2017.  An upgrade should not render my webpage completely invalid and unusable.

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      February 10, 2021

      See Upgrading Customised Skins in The Skin Editor (grainge.org).

       

      Please let us know how well it works. 

       

      Also see WebHelp in this topic. Outputs General (grainge.org)

      ________________________________________________________
      See www.grainge.org for free Authoring and RoboHelp Information

       

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      S4mm1ch35Author
      Known Participant
      February 11, 2021
      I imported the .slz file file and checked the box to keep using the older
      layout for the skin. However, when I look in the preview the layout appears
      to be the indigo layout.
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