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burnettejacobHSUSA
burnettejacobHSUSA
Inspiring
November 4, 2015
Answered

Robohelp 2015 - Analytics/Reporting/Feedback

  • November 4, 2015
  • 1 reply
  • 2916 views

What options are available for Robohelp 2015 (responsive HTML5) analytics/reporting and user feedback? Robohelp Server apparently isn't an option. I have considered Google Analytics, but judging by another post based on Robohelp 7, it wasn't a good option. I don't know if that has changed with Adobe's newest product, however. For user feedback, I have looked at embedding Wufoo feedback forms. They work, but it looks like I would need to create a separate form for each page. That would certainly turn into a major headache. I'm hoping Rh 2015 has these features built-in and I am somehow overlooking them. I doubt that is the case with the amount of research I have been doing, though. Any tips, tricks, and advice is greatly appreciated!

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Correct answer Willam van Weelden

No articles, though this thread outlines it: Using Google Analytics in large robohelp project

Basically, you retrieve the tracking code from Google. You then add this code to the header/footer of your master page and you're good to go. Alternatively, you can open the .slp file of the skin and add the tracking code there. Google offers good instructions that should help you get it working.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
November 4, 2015

Google Analytics works great with RoboHelp. But any analytics tool that you can embed in HTML can be embedded in RoboHelp. Which one you like depends on your preferences. Personally, I like Google Analytics as it is free, easy to set up and can track search terms if needed.

    burnettejacobHSUSA
    burnettejacobHSUSAAuthor
    Inspiring
    November 4, 2015

    Thanks, William. Do you know of any articles you could direct me to that could help me set this up or is it pretty self explanatory once you get into?

    Willam van Weelden
    Willam van WeeldenCorrect answer
    Inspiring
    November 4, 2015

    No articles, though this thread outlines it: Using Google Analytics in large robohelp project

    Basically, you retrieve the tracking code from Google. You then add this code to the header/footer of your master page and you're good to go. Alternatively, you can open the .slp file of the skin and add the tracking code there. Google offers good instructions that should help you get it working.

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