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stitchcrazy
Participant
Nov 2, 2018 5:16 PM UTC
Question

RoboHelp 2015 closes every 1 minute

One day, RH started closing every 1 minute. I have uninstalled and reinstalled RH, but it is still closing. Sometimes it does not stay open even 1 minute. If I make a change and save, it saves. I have recently upgraded to Visual Studios 2013 and installed the MSSCCI 2013 32 bit. RH was working ok and literally the next day it started closing. After the update, projects would not check-in properly in TFS and I have to manually go to VS and check-in each project. I am not sure if it is all connected or if it is separate issues. Projects and RH are on local drive. Any suggestions?

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6 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Nov 2, 2018 5:41 PM UTC

Sounds like something in your environment - aggressive anti-virus?

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stitchcrazyAuthor
Participant
Nov 2, 2018 5:46 PM UTC

No different than before. I have a 2nd work laptop that I am currently using VS2012 and RH2015. So far, it is ok. Other team members are using VS2013 and RH 15 with no issues.

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Nov 2, 2018 5:54 PM UTC

So you've got it narrowed down to 1 machine - something's got to be doing it on that box.

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