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mdawn0817
mdawn0817
Inspiring
March 14, 2017
Question

RoboHelp 2015: WebHelp: help in product not using skin

  • March 14, 2017
  • 1 reply
  • 362 views

Hello,

I have the help created and it has been inserted in the software. The help icons, when clicked, display the correct topics (Yay!). However, the help does not display in the Orb skin that I provided. There is a hyperlinked word "Show" in the upper left corner of the screen which if you click it does display the help formatted in the skin correctly.

What can I do to get the help to display in the skin, without the user needing to click the Show hyperlink?

Thanks,

MDawn

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
March 14, 2017

Hi there

I believe it is totally related to how you (or more accurately, your developer) is opening the topic. Are they using the WebHelp API? (which is just a javascript file) Or are they using simple URLs?

Once you know the answer to that, we can better guide you.

You might also want to take a look at Peter's site at the pages on CSH linking.

Click here to view

Cheers... Rick

mdawn0817
mdawn0817Author
Inspiring
March 14, 2017

We are using the simple URL. I've sent the link to the pages on CSH linking to Dev to read. I should know about the progress tomorrow morning.

Thanks,

MDawn

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