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writer0101
Inspiring
June 9, 2017
Answered

RoboHelp 2017 Crashes, No Topics When Reopened

  • June 9, 2017
  • 1 reply
  • 897 views

This has happened twice in the last few days.

RH crashes. When I reopen RH, none of the topics that had been open are now open as they usually are. In addition, each entry in the TOC has a red X on it because...no topics appear in the Project Manager pod. Windows Explorer displays the topics and I can open them from there (thank goodness) but, no matter how I open RH, I get the same empty folder where my topics should appear. When it happened the first time. I found that I was running 2 instances of RH: one had topics and one did not. This time that is not the case. I've tried closing and reopening RH but to no avail. Is there a file that I could replace from a backup copy of the project? If so, which one(s)?

Help!

Lore

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

Have you tried deleting or renaming the project's CPD file?

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
June 9, 2017

Have you tried deleting or renaming the project's CPD file?

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    writer0101Author
    Inspiring
    June 9, 2017

    After doing some more research I saw that suggestion so I'm about to do that now. I'll let you know if that does it.

    W
    writer0101Author
    Inspiring
    June 9, 2017

    Yes, that did it! Thank you for responding so quickly.

    Now, I'm wondering, "Why? Why did this suddenly start happening and what can I do to stop it?"

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