Skip to main content
writer0101
Inspiring
Jun 9, 2017 7:34 PM UTC
Answered

RoboHelp 2017 Crashes, No Topics When Reopened

This has happened twice in the last few days.

RH crashes. When I reopen RH, none of the topics that had been open are now open as they usually are. In addition, each entry in the TOC has a red X on it because...no topics appear in the Project Manager pod. Windows Explorer displays the topics and I can open them from there (thank goodness) but, no matter how I open RH, I get the same empty folder where my topics should appear. When it happened the first time. I found that I was running 2 instances of RH: one had topics and one did not. This time that is not the case. I've tried closing and reopening RH but to no avail. Is there a file that I could replace from a backup copy of the project? If so, which one(s)?

Help!

Lore

This topic is closed to new replies. Start a new post to keep the conversation going.
Jeff_Coatsworth
Jeff_CoatsworthCorrect answer
Community Expert
Jun 9, 2017 7:52 PM UTC

Have you tried deleting or renaming the project's CPD file?

View reply

11 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
Jun 9, 2017 7:52 PM UTC

Have you tried deleting or renaming the project's CPD file?

Translate
    writer0101Author
    Inspiring
    Jun 9, 2017 7:53 PM UTC

    After doing some more research I saw that suggestion so I'm about to do that now. I'll let you know if that does it.

    Translate
    writer0101Author
    Inspiring
    Jun 9, 2017 7:55 PM UTC

    Yes, that did it! Thank you for responding so quickly.

    Now, I'm wondering, "Why? Why did this suddenly start happening and what can I do to stop it?"

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices