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kenl92739188
kenl92739188
Inspiring
Jun 29, 2018 3:56 PM UTC
Question

RoboHelp 2017 Create Review PDF Crash

Help!

I have a project that is getting to be large. When I attempt to create a review PDF for a single, or for that matter any topic in it, RoboHelp thinks for a few seconds and then closes without any sort of warning. I'm able to create review PDFs in other larger projects and have been able to do so in this project in the past. And no, I cannot share this project.

Any ideas?  I have Adobe TCS 2017.1 running on Windows 10 Creators

Thanks,


Ken

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8 replies

kenl92739188
kenl92739188Author
Inspiring
Jul 25, 2018 4:59 PM UTC

Does anyone have any suggestions as far as creating a PDF in severely customized CSS? I still cannot create one unless I change to the more generic CSS. Is that "just the way it is?"

Thanks!

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Community Expert
AmebrCommunity Expert
Community Expert
Jul 26, 2018 12:36 AM UTC

It's possible there's some invalid syntax in there, if you've been updating it manually rather than through the RH style dialog box.Try running a tool that validates css syntax and see if that turns up any problems.

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Jul 26, 2018 7:15 AM UTC

Agree with Amber, I have often seen people report that switching to a different CSS fixes Word and PDF output issues.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Jun 29, 2018 3:59 PM UTC

What build version of Win 10 are you on? The 1803 version has wrecked PDF-creation & until the fix is released by MS in July, the only solution is to roll back to 1709.

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kenl92739188
kenl92739188Author
Inspiring
Jun 29, 2018 5:20 PM UTC

I am at 1803. However, I'm able to create a review PDF in other projects so that can't be the correct solution.

I know that in Frame, 1803 has prevented me from creating a PDF using RGB, had to switch everything to CMYK.

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Jun 29, 2018 5:42 PM UTC

See this thread on going back - https://forums.adobe.com/message/10474216

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