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steveo15219393
Participant
Aug 7, 2017 1:53 PM UTC
Answered

RoboHelp 2017 fails to launch the second time.

I install 2017, restart, launch RoboHelp 2017 and it opens fine. I close the app and attempt to reopen it. Nothing happens. There is no process, no nothing. I have to uninstall and reinstall to get it to launch again but the second time continues to fail to open. I installed update 1 and it continues to happen with update 1. Any ideas?

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Peter Grainge
Peter GraingeCorrect answer
Community Expert
Aug 7, 2017 2:19 PM UTC

Please see this thread. RoboHelp 2017 doesn't launch


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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steveo15219393
Participant
Aug 7, 2017 1:54 PM UTC

Meant to mention I get no popups, no errors, and there are no event viewer logs for this (Windows 10 btw).

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Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
Aug 7, 2017 2:19 PM UTC

Please see this thread. RoboHelp 2017 doesn't launch


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.