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Participant
February 6, 2023
Answered

Robohelp 2017 installer

  • February 6, 2023
  • 2 replies
  • 192 views
Hi, where can we find the Robohelp 2017 installer? My PC was broken, but I can't find the installer to install Robohelp 2017 in my new PC., thank you!
    This topic has been closed for replies.
    Correct answer Amebr

    If you have a corporate plan, your IT department might be able to download it using the corporate account, I think.

     

    Or you might be able to download it using your account it you bought it or registered it using your account: https://helpx.adobe.com/au/download-install/kb/downloaded-older-app.html

     

    Otherwise you could try contacting Adobe Support. The email address on the following page is recommended as it goes to a dedicated Robohelp team. You may need to provide proof of purchase, assuming they can help. 
    https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp

    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    February 7, 2023

    When you do get a copy to install, you'll probably run into the Adobe activation server issue too - see https://helpx.adobe.com/tech-comm-suite/kb/deprecated-internet-explorer-10-with-ims.html for the fix.

    AmebrCommunity ExpertCorrect answer
    Community Expert
    February 6, 2023

    If you have a corporate plan, your IT department might be able to download it using the corporate account, I think.

     

    Or you might be able to download it using your account it you bought it or registered it using your account: https://helpx.adobe.com/au/download-install/kb/downloaded-older-app.html

     

    Otherwise you could try contacting Adobe Support. The email address on the following page is recommended as it goes to a dedicated Robohelp team. You may need to provide proof of purchase, assuming they can help. 
    https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp