Skip to main content
Inspiring
November 6, 2018
Question

Robohelp 2017 Predictive Search Does Not Work

  • November 6, 2018
  • 1 reply
  • 1449 views

We just upgraded from RoboHelp2015 to 2017. We opened our 2015 responsive HTML project in 2017. Is this all that needs to be done to "upgrade" the project? I was able to create the RHTML5 output, but the predictive search doesn't work. Is there a different way to "upgrade" the project other than opening the project file (after deleting the CPD file)? Is there a setting in RH that "turns on" the predictive search capability that we need to do? We are still using the Charcoal_Grey screen layout. I saw another team within our company that upgrade a similar project using the Charcoal Grey screen layout and their predictive search works in 2017 output.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
November 6, 2018

Did you also apply the updates to 2017 before you upgraded?

Peter Grainge

www.grainge.org

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
lisabj4Author
Inspiring
November 6, 2018

We have both 2017 updates applied before upgrading our project.

Peter Grainge
Community Expert
Community Expert
November 6, 2018

Next try selecting the layout afresh from the Gallery button.

Peter Grainge

www.grainge.org

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.