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Participant
May 9, 2019
Question

RoboHelp 2019 Classic - Help opening in new tab instead of popup

  • May 9, 2019
  • 1 reply
  • 235 views

Hi,

Recently  we upgraded to RoboHelp 2019 Classic.

We are using the help for Web pages - HTML/JavaScript and we call RH_ShowHelp in RoboHelp_CSH.js to open context sensitive help.

Before upgrading to new 2019 version, the context specific help window used to open in a new popup, but now it opens in a new tab instead.

I compared the RoboHelp_CSH.js 2109 with older version (2008) and found insertDataDiv() function is missing in the latest version.

If I restore function insertDataDiv()  and function loadData(sFileName) from 2008 version RoboHelp_CSH.js, its works fine and opens in a new popup.

I am calling : function RH_ShowHelp(hParent, a_pszHelpFile, uCommand, dwData) from my web pages.

If anyone has any idea how to make the help window open in a popup instead of a new tab without modifying RoboHelp_CSH.js, please respond.

Thanks.

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1 reply

Community Expert
May 9, 2019

I can't help with your question, but you can log a bug or feature request with Adobe here:

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