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ANAHID0D44
Participant
August 9, 2021
Answered

RoboHelp 2019 Classic images folders missing after new install

  • August 9, 2021
  • 2 replies
  • 269 views

Hi all - 

I got a new laptop, and installed RoboHelp 2019 without any issues. I then copied over all my projects, maintining the same folder structure. 

 

On the old laptop, all projects have an Image folder Project Manager, which contains all the images used in my projects (I use a lot...). On the new laptop, there are no Image folders. I've copied over files to new laptops before and never seen this happen. 

 

Any idea why? Any issue with my creating an Image folder and moving them all into it? Do I need to maintain the same folder structure beneath the Image folder if so (which would be a drag)?

 

Many thanks as always,

Anahid

This topic has been closed for replies.
Correct answer Jeff_Coatsworth

Try clicking on that little folder in the top left corner to change your view?

2 replies

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
August 9, 2021

Try clicking on that little folder in the top left corner to change your view?

A
ANAHID0D44Author
Participant
August 9, 2021

Oh crap. How freaking embarrassing...

Many thanks (she said as she slinked off into a corner)

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
August 9, 2021

Are you talking about what you see inside RH or in Windows File Explorer? I'm unclear where you're looking.

A
ANAHID0D44Author
Participant
August 9, 2021

Sorry Jeff,

Within RoboHelp. In neither system is there an images directory in windows explorer. But I have moved laptops more frequently than I like to remember and never saw this before.

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