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Texas Techwriter
Inspiring
Juli 8, 2020 3:55 PM UTC
Beantwortet

RoboHelp 2019 (Reimagined) not publishing correct files to SharePoint Online

I am using Windows 10 and RoboHelp 2019 (Reimagined).

RoboHelp is not publishing correct files to SharePoint Online. It publishes them correctly to the local drive but a previous help system displays when publishedto a SharePoint Online folder. I have Republish All checked, the upload location is correct, and the address is correct, I have created a new folder on SharePoint and published to that but the problem still persists. I am using Responsive HTML5. 

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Texas Techwriter
Inspiring
Aug. 25, 2020 2:34 PM UTC

Clearing cache worked. Can't change browsers as the application only works with Chrome. I should not have to do that every time I publish, but it is a relatively painless workaround. Thanks for the suggestion.

12 Antworten

Jeff_Coatsworth
Community Expert
Community Expert
Juli 8, 2020 4:05 PM UTC

If you generate locally & manually copy the output to the new Sharepoint location, does it display properly?

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Texas Techwriter
Inspiring
Juli 8, 2020 6:43 PM UTC

It is possible, but the local output is .htm files and the SharePoint files are .aspx. Also the TOC is not visible.

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