RoboHelp 2019 (Reimagined) not publishing correct files to SharePoint Online

Forum|Forum|5 years ago
July 8, 2020
11 replies
538 views

I am using Windows 10 and RoboHelp 2019 (Reimagined).

RoboHelp is not publishing correct files to SharePoint Online. It publishes them correctly to the local drive but a previous help system displays when publishedto a SharePoint Online folder. I have Republish All checked, the upload location is correct, and the address is correct, I have created a new folder on SharePoint and published to that but the problem still persists. I am using Responsive HTML5.

New UI

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Correct answer Texas Techwriter

Clearing cache worked. Can't change browsers as the application only works with Chrome. I should not have to do that every time I publish, but it is a relatively painless workaround. Thanks for the suggestion.