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WB4RoboHelp
Participating Frequently
February 12, 2020
Question

RoboHelp 2019 Responsive HTML5 returned results not accurate

  • February 12, 2020
  • 2 replies
  • 199 views

I have over 18 topics in my project. I generated the output and performed search for a word that I know exists in 15 of the 18 documents. The search result only returned 3 topics. When I did the same search using find (Find and Replace) in Author mode, all 15 documents appeared in the results of the find. Is there something that I need to do, short of creating a filter by keywords, to show the expected result; I do not always know what keywords users will be searching for.

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2 replies

Peter Grainge
Community Expert
Community Expert
February 12, 2020

Also is Update 11 applied as that fixed some search issues?


www.grainge.org

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WB4RoboHelp
Participating Frequently
February 13, 2020

Release 9.  I will need to work with our corporate IT to update to 11 then report back.  Thank you

Jeff_Coatsworth
Community Expert
Community Expert
February 12, 2020

What version of RH2019 are you running? Classic or New UI?

WB4RoboHelp
Participating Frequently
February 13, 2020

New UI