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Participant
February 8, 2019
Answered

Robohelp 2019 Update 5 - Published help to SharePoint gives a file not found

  • February 8, 2019
  • 1 reply
  • 1070 views

I finally was able to publish to SharePoint with the upgrade 5 to RoboHelp 2019.  However, after moving the generated *.aspx files when I try to open the link to the index.aspx I get the 404 Not found error.  Even if I click on the actual index.aspx file I get the Sorry something went wrong, file not found error.

The online help does not include what new options should be set to publish to SharePoint.  I just marked the "Generate SharePoint Output" option, gave a location to put the output and published the HTML5 Output.


What do I need to do to get the index to work?

This topic has been closed for replies.
Correct answer sandraa85644666

The issue was not with Robohelp, but a SharePoints rights issues where I did not have enough authority and the files were not allowed to execute.  It has been resolved.  Thanks everyone for the help

1 reply

surbhi_maheshwari9120543
Community Manager
Community Manager
February 11, 2019

Hi,

Looks like you are doing it right. index.aspx should open as local index.htm file opens up.

Can you please share a screenshot of publish tab?

Also, please share the index.aspx file with me at sumahesh@adobe.com if possible.

Thanks and Regards,

Surbhi Maheshwari

sandraa85644666AuthorCorrect answer
Participant
February 18, 2019

The issue was not with Robohelp, but a SharePoints rights issues where I did not have enough authority and the files were not allowed to execute.  It has been resolved.  Thanks everyone for the help

Participant
February 18, 2021

Hello Sandra,

How did you setup SharePoint 365 rights to allow file to execute ?
Thanks in advance for your help