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michellef1266897
Known Participant
March 28, 2019
Answered

RoboHelp 2019 - WebHelp doesn't generate my imported files

  • March 28, 2019
  • 1 reply
  • 2481 views

I'm transitioning from RoboHelp 2015 to RoboHelp 2019.  At my company our products provide us with the information for the HTML files in a Word document and I'm able to "successfully" import these files into my RoboHelp project.  I've also figured out how to get all the styles to import over so that the htm files in the Contents file look the way they are supposed to look.  I've also added a Master Page for the footer for all these files and I select it when I set up the WebHelp settings.  When I generate the WebHelp files is where I see the disconnect.  It "successfully" generates, but it doesn't generate my imported files.  I just get the FirstTopic.htm file in output.  Where have I not connected the dots?

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Correct answer Captiv8r

IIRC there should be a "skim through your project & pick out the topics" option available - however with this redesign, who knows where it's hiding now


I think this may work.

Double-click the TOC so it opens where you normally edit topics.

Then right-click the blank space and see if the context menu sports an "Auto-create TOC" option to choose.

Cheers... Rick

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
March 28, 2019

Just want to get this straight - you had an existing project in RH2015, then you upgraded it to the new look RH2019, then added more content by importing Word docs & now the output doesn't show, what? Nothing except some placeholder First Topic? Your RH2015 topics, but not anything newer?

michellef1266897
Known Participant
March 28, 2019

Not using any of the old RoboHelp 2015 projects and not trying to upgrade anything. This is a brand new project with the import of a Word document in RoboHelp 2019.

Jeff_Coatsworth
Community Expert
Community Expert
March 28, 2019

Ah ok - so you see the topics in the project, but zip when WebHelp is created? Have you got a TOC in use in the project & is it included in the WebHelp preset?