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mikem5914646
Participating Frequently
December 13, 2018
Question

Robohelp 2019 - Will not generate PDF

  • December 13, 2018
  • 1 reply
  • 1076 views

Hi,

Fairly new to Robohelp.  Currently pulling my hair out trying to get it to output to PDF.  Have outputted extremely similar projects to PDF.  But his one does not want to play ball.  It will output as Win help file, web help, responsive HTML5. 

No Index or glossary and most of the settings set to default. 

Seems to be very temperamental.

Any help would be grateful for. 

Best regards,

Mike

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 13, 2018

I have moved this to Printed Documentation as I couldn't see why you posted it in the CHM forum, a different output to the one you are having a problem with.The Overview page of each forum explains what goes where.

Are you using 2019 Classic or the new UI?

Is this a new project you have created or an old one you have taken on from someone else?

What happens when you try to generate?

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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M
mikem5914646Author
Participating Frequently
December 13, 2018

Thank you Peter, I missed that. 

I am using the new UI.  It is a new project, but the individual pages are extracted from an compiled help file. 

It will generate the help file fine, when it comes to the PDF it updates all the pages fine and then fails to combine. 

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 14, 2018

What do you mean by "the individual pages are extracted from an compiled help file"? Are you not using source files? Source files and output files are very different and I would not be surprised by output files not playing nicely.

Others reported a similar issues in the initial release. Have you applied the updates? You only need to apply the latest, Update 3.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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