RoboHelp 2020 Crashes with File That Doesn't Exist

Question

Hi. I'm using RH2020.5.71 on a Win10 machine.

This is a weird one.

I duplicated a topic in RH, Add_a_New_Communications_Manager_Cluster.htm, and saved it with the same name to a different folder. Then I realized that I hadn't followed my own naming convention and deleted it. During the deletion, RH crashed.

No biggie. I started it back up, duplicated the file again, renamed it to Add_New_CUCM_Cluster.htm and saved it to the folder separate from the original.

The problem arises when I perform searches. That duplicate file I deleted (Add_a_New_Communications_Manager_Cluster.htm) continues to show up in search results, and clicking it causes RH to crash. It is not in RH's file structure, Topic List report, or my Windows Explorer, yet it continues to appear.

How can I get rid of this if it doesn't actually exist?

Jeff_Coatsworth · Accepted Answer

Try creating the "bad" topic again - close the project & start it back up again, then try deleting it?

Singlewire Tech Writer · Answer

That worked! Thank you, Jeff!

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