roboHelp 2020 for Mac - Upgrade?

Forum|Forum|5 years ago
October 29, 2020
2 replies
218 views

The software says I am running a project created in a later version than installed, and the project will not run properly until I upgrade.

The "check for Updates" says the software is up to date.

How do I get the Update/Upgrade when the product thinks it's up to date but the product gives messages the the project requires the latest version?

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Peter Grainge

Community Expert

There was a bug in the first release that stopped you upgrading from the menu. Download from here. https://www.adobe.com/support/robohelp/downloads.html

That will give you Update 1. Then use Check for Updates again to apply Update 2.

The software says I am running a project created in a later version than installed, and the project will not run properly until I upgrade. That still makes no sense but see if the above fixes it.

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Peter Grainge

Community Expert

Are you using more than one machine?

You haven't said which version you are on. 2020.0, 2020.1 or 2020.2 which is the latest.

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J

jmcclaineAuthor

Known Participant

Version 2020.0.155

When I use the Check for Updates from the Help menu nothing happens.

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